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Senior QA Engineer

Stellenbezeichnung: Senior QA Engineer

Firma: Cognigy

Arbeitsort / Location: Düsseldorf, Nordrhein-Westfalen

Job Beschreibung: About Cognigy

Cognigy, a market leader in Conversational AI, Powers Up enterprise contact centers to exceed customer expectations, improve agent satisfaction, and rapidly respond to market changes. Our low code Conversational AI platform, enhanced with Generative AI, offers next-gen customer service with solutions like Conversational IVR, Smart Self-Service, and Agent + Assist. Cognigy gives enterprises all they need to deliver always-on, personalized experiences at scale on voice and chat, on any channel.

Our skilled #CognigyCrew are the people behind our cutting-edge technology and we are now looking for more talented people to join our global team.

Why you’ll love working at Cognigy: our promise to you

We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone.

We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts:

Team, Trust, Transparency, Technology.

Your new role: Senior QA Engineer

Location: Remote based in Germany (must be based in Germany)

  • The ability to focus and concentrate for a longer period whilst testing our future releases
  • Intensively testing future product releases and ensure that those are bug-free, stable and performant
  • Develops and executes test plans and detailed test cases based on requirements and/or customer feedback and prioritization
  • Tightly collaborating with our development teams during the sprint and for bug fix verification and validation (regression testing)
  • Ability to document your findings in a well-structured way to help us to mitigate them
  • Mentor and provide training assistance to the junior team members

Requirements

  • Must have: a bachelor’s degree diploma from a technical university (preferred: Electrotechnics, Computer Architecture, Computer Programming)
  • Previous experience in Manual Testing of Web applications and Explorative testing
  • Familiarity with Agile Software Development Methodologies
  • Previous exposure to Test Automation and BDD Cucumber testing tool
  • Previous experience with at least one Code Versioning System (like Git)
  • Understanding of the SDLC and SDTC
  • Self-driven, motivated, ready to learn and adapt
  • Good communicator with good English language skills
  • Consistent, structured, analytical solver
  • Ability to work as part of a team
  • Advantage: having an ISTQB certificate

Benefits

We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work – these include:

  • Attractive and performance-oriented salary
  • Company pension plan
  • Discretionary virtual stock options plan, so you can benefit from the company’s success
  • Unique opportunity to help build and shape the company, with little hierarchy
  • Flexible and remote working options
  • Colleague recognition, reward and celebration events
  • Global Employee Assistance Program
  • ClassPass membership, giving you access to a variety of fitness and wellness experiences
  • Ongoing learning and development opportunities, including LinkedIn Learning

Gehalts Budget:

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