Stellenbezeichnung: Senior QA Engineer

Firma: Cognigy

Arbeitsort / Location: Düsseldorf, Nordrhein-Westfalen

Job Beschreibung: Job Description:

About Cognigy

Cognigy, a market leader in Conversational AI, Powers Up enterprise contact centers to exceed customer expectations, improve agent satisfaction, and rapidly respond to market changes. Our low code Conversational AI platform, enhanced with Generative AI, offers next-gen customer service with solutions like Conversational IVR, Smart Self-Service, and Agent + Assist. Cognigy gives enterprises all they need to deliver always-on, personalized experiences at scale on voice and chat, on any channel.

Our skilled #CognigyCrew are the people behind our cutting-edge technology and we are now looking for more talented people to join our global team.

Why you’ll love working at Cognigy: our promise to you

We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone.

We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts:

Team, Trust, Transparency, Technology.

Your new role: Senior QA Engineer

Location: Remote based in Germany (must be based in Germany)

The ability to focus and concentrate for a longer period whilst testing our future releases
Intensively testing future product releases and ensure that those are bug-free, stable and performant
Develops and executes test plans and detailed test cases based on requirements and/or customer feedback and prioritization
Tightly collaborating with our development teams during the sprint and for bug fix verification and validation (regression testing)
Ability to document your findings in a well-structured way to help us to mitigate them
Mentor and provide training assistance to the junior team members

Requirements:

Must have: a bachelor’s degree diploma from a technical university (preferred: Electrotechnics, Computer Architecture, Computer Programming)
Previous experience in Manual Testing of Web applications and Explorative testing
Familiarity with Agile Software Development Methodologies
Previous exposure to Test Automation and BDD Cucumber testing tool
Previous experience with at least one Code Versioning System (like Git)
Understanding of the SDLC and SDTC
Self-driven, motivated, ready to learn and adapt
Good communicator with good English language skills
Consistent, structured, analytical solver
Ability to work as part of a team
Advantage: having an ISTQB certificate

Benefits:

We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work – these include:

Attractive and performance-oriented salary
Company pension plan
Discretionary virtual stock options plan, so you can benefit from the company’s success
Unique opportunity to help build and shape the company, with little hierarchy
Flexible and remote working options
Colleague recognition, reward and celebration events
Global Employee Assistance Program
ClassPass membership, giving you access to a variety of fitness and wellness experiences
Ongoing learning and development opportunities, including LinkedIn Learning

Gehalts Budget:

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