Business Process Consultant (m/w/d)

Stellenbezeichnung: Business Process Consultant (m/w/d)

Firma: MD7

Arbeitsort / Location: Düsseldorf, Nordrhein-Westfalen

Job Beschreibung: Job Description

Are you looking for an exciting career opportunity within a fast-paced, international environment? Because we have big goals, and we want you to be part of them. We are looking to welcome a Business Process Consultant help make a difference in the world.

Key Characteristics to be Successful in this Role

  • Experienced in BPM (GAP-Analysis/Process modelling/SOP creation/Flowchart creation)
  • Can create and moderate workshops
  • Ability to read between the lines
  • Ability to understand the question behind the question
  • Preferably has experience in LLM or the contact center business
  • Can successfully collaborate with multiple stakeholders
  • Willing to travel to Ratingen to meet with the client
  • Native-level German and professional-level English

Key Competencies Needed for this Role

  • Critical Thinking
  • Analytical Thinking
  • Empathy
  • Knowledge of organizational structure and culture

What We Offer You

  • Weekly competitions and prizes
  • Fantastic company and team events
  • International networking opportunities
  • Hybrid model
  • Urban sports club

In addition to the benefits and perks listed above, we are offering:

  • Salary: To be discussed
  • Terms: Full-time, permanent
  • Location: Dublin, Düsseldorf or Hannover


About us


Recognition: You deserve to be recognised and rewarded for your excellent work. In addition to exciting career opportunities and a modern, central workspace, you will enjoy a variety of perks.

Make an impact: 5G and telecommunications are changing the world, and we are proud to be part of that change. Since 2003, we have been working with the largest telecommunications companies across the world. As leaders in the industry, our work impacts everything from business, healthcare and education, to enabling loved ones to stay connected and more. When you join MD7, you’re not only joining a thriving team, but you’re also joining a community of people you can be proud of. Be part of the story and help build a more connected world.

Grown your career: We are committed to providing learning and development opportunities for all MD7 employees, and that’s why we provide the best training in the industry. In fact, in 2022 we exceeded our goal of promoting 30% of our employees to support our growth. We can proudly say that our entire leadership team has been promoted internally. Whether you are beginning your career or looking to take the next step, we have a career path for you. Unsure? Just ask!

Enjoy yourself: Since our early days as a start-up, we have held onto our “can do” attitude where our employees can make big ideas happen. We have created a fun and exciting international community of talented individuals. With 4.3/5 stars on Glassdoor and a recent employee engagement rate of 93%, we are proud of the culture that MD7 employees have created – a culture with a real sense of fun, value and belonging. With 24 different languages spoken at MD7, we have proudly worked across 21 different countries and 6 continents.

Culture: We love our culture at MD7, and we know you will too. Culture is not a cheesy buzzword to us – it’s something real. When you travel from an MD7 office in one country to one another country, it will feel very familiar to you. That is thanks to our Core Values:

  • Respect for the Individual
  • Balanced Life
  • Giving Back
  • Continuous Improvement
  • Extreme Service
  • Integrity

Gehalts Budget:

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